Privacy
Practices and Web Use Information
As a health care provider, St. John’s Health System is strongly
committed to protect the right of privacy for patients and visitors. We
feel it is important for you to know how we handle your private health
information. If you have questions about patient privacy, please
refer to the information below. If you have a patient privacy
complaint, please download the complaint form below.
This page covers information about using
and releasing private health information, the collection and use of your personal information as
well as security on our Web site, and the terms and conditions of use of stjohns.com. Please click the individual links below to go
directly to each document.
Notice of Privacy Practices
The following
fully addresses the SJHS Notice of Privacy Practices.
You can either scroll through this document in its entirety,
or click on any of
the following bookmarks to go to individual topics of
interest:
Effective Date: December 1, 2006
St. John's Health System
NOTICE OF
PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW
MEDICAL INFORMATION ABOUT YOU MAY BE USED, DISCLOSED AND HOW
YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This notice
will explain how we may use and disclose your medical
information, our obligations related to the use and
disclosure of your medical information and your rights
related to any medical information that we have about you.
This notice applies to the medical records that are
generated in or by St. John’s hospitals, clinics, home care
and nursing home known hereafter as St. John’s entities and
facilities.
This notice also
describes the practices of St. John’s and that of any physician with
staff privileges with respect to your Protected Health Information (PHI)
created while you are a patient of St. John’s. Physicians with staff
privileges and personnel authorized to have access to your medical chart
are subject to this notice. In addition, physicians with staff
privileges may share medical information with each other for treatment,
payment or health care operations described in this notice. Generally,
we are required by law to ensure that medical information that
identifies you is kept private. Further, we must give you this
information related to our legal duties and privacy practices with
respect to any medical information we create or receive about you. We
are required by law to follow the terms of the notice that is currently
in effect.
I understand that the
physicians participating in my care at St. John’s may not be employees
or agents of St. John’s and may not be acting for or on behalf of St.
John’s but are independent physicians who have been granted privileges
to use St. John’s facilities for the care of their patients. I
understand that medical decisions regarding my care and treatment at St.
John’s may be made by such physicians and not by St. John’s.
With a few exceptions,
we are required to obtain your authorization for the use or disclosure
of the information. We have listed some of the reasons why we might use
or disclose your medical information and some examples of the types of
uses or disclosures below. Not every use or disclosure is covered.
However, all of the ways that we are allowed to use and disclose
information will fall into one of these categories.
If you have any
questions about the content of this Notice of Privacy Practices, or if
you need to contact someone at this site about any of the information
contained in this Notice of Privacy Practices, the contact is:
St. John’s Corporate Privacy Officer
Address: 1235 E. Cherokee, Springfield, MO
65804
Phone number: (417) 820-6185 within
Springfield or toll free for areas outside of Springfield (1-888-MOHIPAA
or 1-888-664-4722).
In addition to hospital
departments, clinic departments, employees, physicians and other St.
John’s personnel, the following persons will also follow the practices
described in this Notice of Privacy Practices:
-
Any health care professional who is
authorized to enter information in your medical record;
-
Any member of a volunteer group that we
allow to help you while you are at this site; any student, resident
or intern. All sites within St. John’s will follow the terms of
this Notice of Privacy Practices. In addition, they may share
medical information for treatment, payment or healthcare operations
as they are described in this Notice of Privacy Practices.
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Use and
Disclosure of Medical Information
We can
use or disclose medical information about you regarding your
treatment, payment for services or for healthcare
operations. We may also disclose your protected health
information (PHI) for the treatment activities of another
provider, the payment activities of another provider or
covered entity, and certain limited healthcare operations of
another covered entity.
For Treatment:
To provide you with medical treatment or services, we may need to use or
disclose information about you to doctors, nurses, technicians,
healthcare students or other healthcare personnel who are involved in
your treatment. For example, a doctor may need to know what drugs you
are allergic to before prescribing medications. Departments within the
hospital and clinics may share medical information about you to
coordinate your care. For instance, the laboratory may request
information to complete lab work. We may also disclose medical
information about you to people who may be involved in your medical care
after you leave the hospital or the clinic, such as home health
agencies, your family, a friend, Hospice employees,
long term care facilities,
and, if you request, your clergy member.
For Payment:
We may use and disclose your medical information to bill and receive
payment for the treatment that you receive here. For example, we may
use or disclose your medical information to your insurance company about
a service you received at the hospitals, clinics, Mercy Villa, or Home
Care Division so that your insurance company can pay us or reimburse you
for the service. We may also ask your insurance company for prior
approval for a service to determine whether the insurance company will
pay for the service.
For Health Care Operations:
We can use and disclose medical information about you for health care
operations. These include uses and disclosures that are necessary to
run St. John’s Health System and make sure that our patients receive
quality care. For example, we may use or disclose medical information
about you to evaluate the performance of the doctors, nurses,
technicians and students in caring for you. Medical information about
you and other St. John’s patients may be
combined to allow us to evaluate whether St. John’s should offer
additional services or discontinue other services and whether certain
treatments are effective. We may also compare this information with
other hospitals, clinics or services outside of St. John’s to evaluate
whether we can make improvements in the care and services that we
offer. To best protect your privacy when we
are combining medical information, we will remove information that
identifies you known as “facially de-identified information”.
For Research:
We may
disclose information to researchers when their research has been
approved by an institutional review board (IRB) that has reviewed the
research proposal and established protocols to ensure the privacy of
your health information.
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Uses and Disclosures of Medical Information That Do Not Require
Your Authorization
We can use or
disclose health information about you without your
authorization when there is an emergency or when we are
required by law to treat you; when we are required by law to use or disclose
certain information, or when there are substantial
communication barriers to obtaining authorization from you.
Further, we may use or disclose your health information
without your authorization in any of the following
circumstances:
-
When necessary to contact you
to provide:
-
Appointment reminders
-
Information about treatment alternatives or other health
related benefits of services that may be of interest to you
or,
-
Participation in a clinical trial or research protocol;
-
When it
is required by law;
-
When it
involves use and disclosure for public health activities, such
as mandated disease reporting, etc.,
-
When
reporting information about victims of abuse, neglect or
domestic violence;
-
When
disclosing information for the purpose of health oversight
activities, such as audits, investigations, licensure or
disciplinary actions or legal proceedings or actions;
-
When
disclosing information to Business Associates for purposes of
creating a limited data set which may include zip codes, dates
of birth, or dates of service but may not contain
patient identifiers such as name, address, phone number or
social security number;
-
When disclosing information for law enforcement purposes,
for instance to locate a missing person or regarding a
victim of a crime who can not give authorization because of
incapacity;
-
When
disclosing information about deceased persons to medical
examiners, coroners and funeral directors;
-
When
disclosing or using information for organ and tissue donation
purposes;
-
When
disclosing information related to a research project when a
waiver of authorization has been approved by the Institutional
Review Board;
-
When we
believe in good faith that the disclosure is necessary to
avert a serious health or safety threat to you or to the
public's safety;
-
When
required by law to notify a person subject to the jurisdiction
of the FDA for public health purposes related to the quality,
safety, or effectiveness of FDA regulated products or
activities such as collecting or reporting adverse events,
dangerous products and defects or problems with FDA regulated
products;
-
When
disclosure is necessary for specialized government functions,
such as military service, for the protection of the President
or for national security and intelligence activities; medical
suitability determinations and government programs providing
public benefits;
-
When
required by military command authorities, if you are a member
of the armed forces or if you are a foreign military member;
-
When you
are a prison inmate, information can released to the
correctional facility in which you reside for the following
purposes: (1) for the institution to provide you with
health care; (2) to protect the health and safety of
others; or (3) for the safety and security of the correctional
facility; and
-
When
disclosure is necessary to comply with Worker's Compensation
laws or purposes.
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Planned Uses or Disclosures to Which You May Object
-
We will
use or disclose your health information for any of the
purposes described in the above section unless you
affirmatively object to or otherwise restrict a particular
release. You must direct your written objections
or restrictions to the Privacy Site Coordinator or the
St. John's Corporate Privacy Officer, 1235 E. Cherokee
Springfield, MO 65804.
-
We may
use or disclose your health information in order to include
you in the hospitals, clinics, or long term patient care
directory. Directory information includes your name,
location in the hospital, clinic or long term care facility
and, if applicable, your general condition. We will only
disclose this information to people that you ask for by
name. Unless you affirmatively object, a member of
the clergy of your denomination only may obtain you religious
affiliation without asking for you by name.
-
We may
use health information about you to contact you in an effort
to raise money for the hospital. A Foundation related to
the hospitals or clinics may receive contact information,
which includes your name, address and phone number and the
dates that you received services from the hospitals, clinics,
or Hospice but will not receive medical information from your
medical records.
-
We may
release health information about you to a friend and/or family
member who is involved in your care. We can also give
this information to someone who will help you or is helping to
pay for your care.
-
We can
disclose health information about you to a public or private
entity that is authorized by law or its charter to assist in
disaster relief efforts, i.e., the American Red Cross,
for the purposes of notification of family and/or friends of your whereabouts and condition.
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Other Uses and
Disclosures
-
We
will not use or disclose your health information without your
written authorization except as described in this Notice of
Privacy Practices. It you provide us written
authorization to use or disclose information, you can change
your mind and revoke your authorization at any time, as
long as it is in writing. If you revoke your
authorization, we will no longer use or disclose the
information. However, we will not be able to take back
any disclosures that we have made pursuant to your previous
authorization.
Your Health
Information Rights
Although
your health record is the property of St. John's, you
have the right to:
-
Request Restrictions: You have the right to request
that we restrict any use or disclosure of your health
information. We are not required to agree to any
restriction that you request. If we do agree to
adhere to your restrictions, we will comply with your request
unless the information is needed to provide you treatment.
Any request to restrict uses or disclosures must be made in
writing to the Privacy Site Coordinator or the St. John's
Corporate Privacy Officer. Your request must indicate:
(1) what information you want limited; (2) whether you want to
limit our use, disclosure or both; and (3) to whom you want
the limits to apply.
-
Receive Information in Certain Form and Location:
You have the right to receive information about your health in
a certain form and location. For instance, you can
request that we contact you at work. To request
confidential communications, you must make your request in
writing to the Privacy Site Coordinator or the St. John's
Corporate Privacy Officer. The request must tell us how
and/or where you want to receive information. We will
attempt to accommodate reasonable requests.
If your
request is approved, the confidential communication will
remain in effect until revoked in writing by you.
-
Inspect and Copy Your Protected Health Information (PHI):
You have the right to inspect and copy your protected
health information that may be used to make decisions about
your care, with the exception of psychotherapy notes. If
you want to see or copy your medical information, you must
submit your request in writing to the Privacy Site Coordinator
or to the St. John's Privacy Officer. If you request
copies of information, we may charge a fee for any costs
associated with your request, including the cost of copies,
mailing, or other supplies.
***
In limited circumstances we can deny access to your health
information. If access is denied, you can request that
the denial be reviewed. Another licensed health care
professional chosen by the hospital, clinic, or home care will
review your request and the denial. We will adhere to
the decision of the reviewer.
-
Request Amendment to your Protected Health Information (PHI):
You have the right to request that your health information
be amended (changed) if you believe that it is incorrect or incomplete.
You have a right to request changes for as long as the
information is kept by the hospitals, clinics, Mercy Villa, or
Home Care. To request an amendment (change) in your information,
you
must submit it in writing to the Privacy Site Coordinator or
the St. John's Corporate Privacy Officer.
In
addition, you must give the reason that you want the
information changed, including why you think the information
is incorrect or incomplete and specify whom you want
notified of the change such as your personal physician. We must notify you
within 60 days upon receipt of your written request. We
may extend the time for an additional 30 days provided we
notify you or our reason for delay and the date we expect to
complete our action on your request.
*** NOTE: We
can deny your request if it is not in writing and if it does
not include why the information should be changed. We
can also deny your request for the following reasons:
(1) the information was not created by St. John's or unless
the person or entity that did create the information is no
longer available; (2) the information is not part of the
medical record kept by or for St. John's , or (3) the
information is not part of the information that your would be
permitted to inspect and copy; or (4) we believe the
information is accurate and complete.
-
Accounting of Disclosures: You have the right to
receive an accounting of disclosures of medical information
that we have made, with some exceptions. You must submit
your request in writing to a Privacy Site Coordinator or to
the St. John’s Corporate Privacy Officer. Your request must
state the time period that may not be longer than six (6)
years and may not include dates before April 14, 2003. You
should include how you want the information reported to you,
i.e., by paper, electronically, etc. You have the right to
receive a free accounting every twelve-(12) months. If you
request more than one (1) accounting in a twelve (12) month
period, we may charge you a reasonable fee for the costs of
providing that list. We will notify you of the charge for
such a request and you can then choose to withdraw or change
your request before any costs are incurred. Exception:
disclosures made pursuant to an authorization signed by you
or your representative are exempted from the accounting of
disclosures requirement.
-
Receive a copy of this Notice of Privacy Practices:
Even if you have agreed to receive this notice in another
form, you can still have a paper copy of this notice. To
obtain a paper copy of this notice, contact the Privacy Site
Coordinator, or the St. John's Corporate Privacy Officer.
You can obtain a copy of this notice at our Web site,
www.stjohns.com.
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Complaints
If you
believe that we have violated any of your privacy rights or
have not adhered to the information contained in this Notice
of Privacy Practices, you can file a complaint by putting it
in writing and sending it to a Privacy Site
Coordinator or the St. John’s Corporate Privacy Officer,
1235 E. Cherokee, Springfield, MO 65804. You may also file
a complaint with the Secretary of the U.S. Department of
Health and Human Services, 200 Independence Avenue, S.W.,
Washington, D.C. 20201. To acquire a copy of the St. John’s
complaint form contact the Privacy and Data Security
Department (417) 820 -8471 or you may contact the Office for
Civil Rights at 1-(800)-368-1019.
According to the law, you will not be retaliated against nor
intimidated for filing a complaint with any St. John's
hospitals, clinics, or entities, or the U.S. Department of
Heath and Human Services.
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Changes
To This Notice of Privacy Practices
We
reserve the right to change or modify the information
contained in this Notice of Privacy Practices. Any changes
that we make can be effective for any health information
that we have about you and any information that we might
obtain. Each time you receive services from a St. John’s
entity we will offer to provide you the most current copy of
our Notice of Privacy Practices. The most recent version of
our Notice of Privacy Practices will be posted in our
building or can be obtained from a Privacy Site Coordinator
or the St. John’s Corporate Privacy Officer whose
information is included on the first page of this Notice of
Privacy Practices.
Si tiene alguna
pregunta o quiere recibir el presente Aviso de Prácticas de Privacidad
(Notice of Privacy Practices) en español,
diríjase al Departamento de Privacidad y Seguridad de Datos (Privacy and
Data Security Department) al (417)-820-8471.
If you
have any questions about the content of this Notice of Privacy
Practices, or if you need to contact someone
about any of the information contained in this Notice of
Privacy Practices, please contact:
Privacy Site Coordinator
or
St. John's Corporate Privacy Officer
1235 E. Cherokee, Springfield, MO 65804
(417) 820-8471 within Springfield
or toll free for areas outside of Springfield
(1-888-MOHIPAA or 1-888-664-4722).
To obtain a print friendly
copy of this Notice of Privacy Practices,
click here.
Web
Site Privacy Statement
Collection and Use
of Your Personal Information
Personal Information
Contact information (i.e., name, address, phone number), unique
identifiers (i.e., email address, social security number), financial
information (i.e., account or credit card numbers), and other
information (i.e., employment history) is personal information covered
in this privacy policy.
Data Collection and
Purpose Specification
We do not collect information about our visitors from other sources,
such as public records or bodies, or private organizations. We also do
typical web traffic analyses through which we track statistics such as
which pages are visited in what order, where users come from, and how
long users spend on our Site but we never associate such information
with specific identities. Any personal information we might have is
information that you have voluntarily provided to us in the course of
using this Site.
In certain limited
circumstances, we may be required by law to release personal information
in response to a court order, subpoena, search warrant, law or
regulation. We reserve the right to cooperate with law enforcement
authorities in investigating and prosecuting users that violate our
rules or engage in behavior that is harmful (or illegal) to other users.
The services and
links of our Web Site
Our Site may enable you to communicate with other visitors or to
post information that can be accessed by others. When you do so, other
visitors may collect your data. St. John’s is not responsible for the
privacy practices or the content of other Sites. Users should view the
privacy policies of each Site they visit to determine what information
is collected.
Security
St. John’s has security measures in place to prevent the loss,
misuse or alteration of information, or unauthorized access under our
control. All personally identifiable information that you enter on this
Site is encrypted with Secure Sockets Layer (SSL) with 128-bit
encryption. The encryption means that your data is protected while it
is being transferred over the Internet to our servers. Once your data
reaches our servers, the same security software that guards St. John’s
business information protects your personal information as well. All
members of our workforce who have access to, and are associated with the
processing of personal data, are obligated to respect the
confidentiality of our visitor’s personal information.
E-mail
St. John’s Site may provide you with the opportunity to send and
receive communications from us or third parties. We give you the option
of using a secure transmission method to send us the following types of
personal data via the forms on our Site:
-
primary personal data (such as name and
contact details)
-
specific personal data (such as medical
data)
Credit Transactions
If you elect to pay for any service hereunder through your credit
card, we, in our sole discretion reserve the right to accept payment
from your credit card. By requesting the credit card payment option,
you hereby authorize us to bill and charge the credit card indicated in
your order, for any fees and/or any other amounts provided for in your
order, as the same becoming due and payable. In the event we elect to
so accept payment, we shall debit the applicable amounts from your
credit card, we shall provide notice to you whereupon you immediately
shall either (i) furnish in writing to us a valid credit card account
number, or (ii) make payment to us in other immediately available funds,
whether by check or otherwise.
Contact Information
If you have any
questions about this Privacy Statement, please send them
in writing to:
St. John’s Health
System
Privacy and Data Security Officer
1235 E. Cherokee
Springfield, MO 65804
Terms
and Conditions of Use of stjohns.com
BY USING THIS SITE,
YOU INDICATE YOUR CONSENT TO BE BOUND BY THE PROVISIONS OF THESE TERMS
AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF USE
FOR THIS SITE, YOU MAY NOT USE THE SITE OR ITS SERVICES.
We reserve the right to
update or change these Terms and Conditions at any time and for any
reason. If we make significant changes, however, we will make these
changes available on our home page, or alert you to such changes by
other similar means. Your continued use of the Site binds you to any
such revisions, therefore, you should return to this page periodically
to review the latest version of the Terms and Conditions for your
records.
All of the information,
communications, software, scripting, photos, text, video, graphics,
images, sounds, music and other materials and services found on the Site
(collectively, the "Content") is intended for the use of persons who are
at least of the age of eighteen (18). All users represent and warrant
that they are at least 18 years of age and possess the legal right and
ability to agree to these Terms and Conditions. We do not permit
registration by, nor do we collect personally identifiable information
from any person we actually know to be under the age of 18.
In addition to these
Terms and Conditions, you should also read and be aware of the
provisions of our Privacy Statement, and any other information herein
governing the use of the Site.
Our failure to act with
respect to a breach by you or others of these Terms and Conditions of
Use does not waive our right to act with respect to subsequent or
similar breaches. These Terms and Conditions of Use set forth the
entire understanding and agreement between us and any Site user with
respect to the Site, its uses and services.
Legal Notices and
Disclaimers
This Site and its
services are for consumer information and communication use only. The
services provided on this Site are here to educate consumers on health
care and medical issues that may affect their daily lives. St. John's
makes no representations or warranties with respect to any advice,
action, or counseling by any person following the information offered or
provided within or through the St. John's Site. Nothing contained in
this Site is or should be considered or used as a substitute for medical
advice, diagnosis or treatment. This Site and its services do not
constitute the practice of any medical, nursing or other professional
health care advice, diagnosis or treatment.
If you have or suspect
that you have a medical problem or condition, please contact a qualified
health care professional immediately. If you are in the United States
and are experiencing a medical emergency, please dial 911 or call for
emergency medical help on the nearest telephone.
St. John's has no
responsibility for any error, omission, interruption, deletion, defect,
delay in operation or transmission, communications line failure, theft
or destruction or unauthorized access to, or alteration of, any of your
data or any data on this Site. We are not responsible for any problems
or technical malfunction of any telephone network or lines, computer
online systems. We are not responsible for any loss or damage,
including personal injury or death, resulting from anyone’s use of the
web Site or the Site or any content posted on the web Site or
transmitted to anyone, or any interactions between users of the web
Site, whether online or offline.
St. John's may offer
links to other websites not managed or controlled by St. John's. These
link(s) are for a patient’s informational purposes only. St. John's
does not endorse and has not verified the accuracy of the information
in/on these websites, and the patient should not rely on any of the
information found on the websites for purposes of treatment or
diagnosis.
Users’ Agreement
When registering to use
this Site, users may be asked to create a unique personal profile
account and/or password allowing you access to the Site. Users agree to
maintain the security of all user identification, password and other
confidential information relating to the use of the Site. Users agree
not to impersonate another person or create any false account
information or health record for themselves or others. See our Privacy
Statement for more information regarding the collection, use and
protection of such information by St. John's.
You may not use this
Site for any unlawful purpose. Users agree not to upload or transmit
any communications or content of any type that infringes or violates any
rights of any party. Users agree not to collect personal information
about users. Users agree not to post material that is unlawful, obscene,
defamatory, threatening, harassing, abusive, slanderous, hateful or
embarrassing to any other person or entity as determined by St. John's
in our sole discretion. You further may not use the Site to violate,
plagiarize or infringe the rights of third parties.
Users agree not to use
this Site as a means to distribute any unsolicited material to any third
party.
Warranties and
Limitation of Liability
THIS SITE AND MATERIALS
ARE PROVIDED "AS IS" AND THE USE OF THE SITE AND MATERIALS IS AT YOUR
SOLE RISK. TO THE MAXIMUM EXTENT PROVIDED BY LAW, ST. JOHN'S DISCLAIMS
ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO: WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS STRAINS
AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF
PERFORMANCE.
ST. JOHN'S DOES NOT
REPRESENT OR WARRANT THAT THE INFORMATION, MATERIALS, SERVICES AND
ADVICE PROVIDED ON THIS SITE ARE ACCURATE, RELIABLE COMPLETE OR CURRENT.
Limitation of
Liability
IN NO EVENT SHALL ST.
JOHN'S OR ITS REPRESENTATIVES BE LIABLE FOR ANY DIRECT DAMAGES. IN
ADDITION, IN NO EVENT SHALL ST. JOHN'S OR ITS REPRESENTATIVES BE LIABLE
FOR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED
TO: PERSONAL INJURY, WRONGFUL DEATH, LOSS OF USE, LOSS OF PROFITS,
INTERRUPTION OF SERVICE OR LOSS OF DATA, WHETHER IN ANY ACTION IN
WARRANTY, CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR
FUNDAMENTAL BREACH), OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED
WITH THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE MATERIAL
CONTAINED IN OR ACCESSED THROUGH THIS SITE, EVEN IF AN AUTHORIZED
REPRESENTATIVE OF ST. JOHN'S IS ADVISED OF THE LIKELIHOOD OR POSSIBILITY
OF THE SAME. IN NO EVENT IS ST. JOHN'S LIABLE FOR ANY DAMAGES CAUSED BY
YOUR OR ANY THIRD PARTY'S ACTS OR OMISSIONS.
When using this Site,
information will be transmitted over a medium which is beyond the
control and jurisdiction of St. John's. Accordingly, St. John's no
liability for or relating to the delay, failure, interruption or
corruption of any data or other information transmitted in connection
with the use of the Site and do not guarantee continuous, uninterrupted
or secure access to our services.
Some jurisdictions do
not allow the exclusion of certain warranties or the limitation or
exclusion of liability for incidental or consequential damages.
Accordingly, the above disclaimers and limitations may not apply to you
if you reside in such a jurisdiction.
Indemnification
Users will hold St.
John's harmless from and indemnify us and any of St. John’s Health
System or Sisters of Mercy companies or organizations, and any of our
successors, assigns or licensees, together with any of their respective
officers, directors and employees, against any damages, losses,
liabilities, judgments, costs or expenses (including reasonable
attorneys’ fees and costs) arising out of a claim by or liability to you
or a third party based on or related to your on-line actions or your use
of the Site or the Materials. You will cooperate as fully as reasonably
required in the defense of any claim. St. John's reserves the right to
assume the exclusive defense and control of any matter otherwise subject
to indemnification by you, and you shall not settle any matter without
the written consent of St. John's.
Authorized Access
Some areas of this Site
can only be properly accessed by patients and prospective patients such
as the areas used to fill our pre-registration forms. Only patients and
prospective patients may enter passwords/identification data at those
pages, or view any information normally and properly accessed via those
pages.
Termination of
Services
St. John's may cease
operating the Site or terminate your access to all or part of the Site,
without notice, at any time, for any reason. These actions are in
addition to and not in lieu or limitation of any other right or remedy
we may have available at law at law.
Copyright and
Trademarks
The Site contains
information, data, logos, trademarks, graphics, images and other
materials (collectively, the "Materials") that are owned by and are the
copyrighted works of St. John's Health System. St. John's also owns a
copyright in the selection and arrangement of the Materials. Except as
stated herein, you may not use, copy, reproduce, modify, create
derivative works from, distribute, republish download, display, post or
transmit in any form or by any means, including electronic, mechanical,
photocopying, recording or other means, any Materials without the prior
written permission of St. John's. Any unauthorized use of any Materials
contained on this Site may violate rights in copyright, trademark,
privacy, or publicity or communications laws and regulations.
To the extent that the
Materials are not copyrighted by St. John's, they may be copyrighted by
other applicable rights holders. You may copy, print and download
Materials from the Site on an occasional and irregular basis, provided
that: (1) all the copyright and other proprietary notices appear on the
copies, prints and downloads, when applicable; (2) their use is solely
for personal, non-commercial and information purposes and will not be
further copied or posted on any networked computer, broadcast in any
media, or used for commercial gain; and (3) are not modified in any
way. Any other use of the materials is strictly prohibited without our
prior permission and/or the permission of the applicable rights holder(s).
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